Accounting Department - Frequently Asked Questions
- What forms of payment does SCP accept?
- SCP accepts personal or business checks, money orders and cashier’s checks.
Sorry, we do not accept credit cards, debit cards or checks by phone.
- Why is my bond payment due 30 days before my bond actually expires?
- A surety’s liability on a bond extends 30 days after the Notice of Cancellation
is filed with the Contractors State License Board. Therefore, premium is required
30 days prior to the bond’s renewal term. §996.330. of the Code of Civil Procedure,
reads in part as follows "Cancellation…is effective…(a) Thirty days after notice
of cancellation … is given".
- Where can I mail my bond renewal/reinstatement payment and/or application?
- Regular or priority mail items should be addressed to:
Surety Company of the Pacific
Attn: Accounting Department
PO Box 10289
Van Nuys, CA 91410
- United Parcel Service or Federal Express items should be addressed to:
Surety Company of the Pacific
Attn: Accounting Department
6345 Balboa Blvd #325
Encino, CA 91316
- Please include your invoice or a bond and/or license number for reference.
- I lost my invoice, is it okay just to send in a check?
- Yes, write your bond and/or license number on your check and mail the check
to the attention of the Accounting Department. If you are unsure about the premium
terms and/or rates available, please contact an SCP Representative at 800-537-1819.
- Why didn’t I receive an invoice from SCP?
- Please know that we make every possible effort to send renewal invoices
to our customers in a timely and accurate manner. However, if you think your
bond is up for renewal or expired, yet you haven’t received an invoice, please
give us a call. Most likely we have an incorrect address on file for you. We
can provide you with all the information you need to renew your bond right over
the phone.
- My bond has been cancelled due to non-payment, what do I do now and how
long will it take you to notify the Contractors State License Board that I am
now bonded?
- Bonds cancelled due to non-payment can be reinstated up to approximately
120 days after the cancellation date without an application. However, it is
always a good idea to call and speak with an SCP Representative to get "approval"
before sending a "late payment", especially if you are getting close to the
120 day mark. Also, please note that reinstatements of this type are sent to
the Contractors State License Board via electronic transmission. This is the
fastest way to get your bond reinstated at the Contractors State License Board.
Normally your bond will be reinstated at the Contractors State License Board
within approximately five business days after receipt of payment. In addition,
you will be mailed a hard copy of the Notice to Rescind (reinstatement notice)
within approximately five to seven business days after receipt of payment.
- Unfortunately, bonds cancelled for more than 120 days after the cancellation
date do require a new application as SCP has to "re-file" the bond with the
Contractors State License Board. These types of reinstatements cannot go via
electronic transmission; we must mail the Contractors State License Board the
original Notice to Rescind. Therefore, it may take the Contractors State License
Board anywhere from 5 to 25 business days to process the reinstatement on their
system. Please call for an application.
- How do I change my phone number and/or address with SCP?
- Simply write the information down and mail it to SCP or use the space provided
for address changes on the back of your renewal invoice. Please remember to
include a bond and/or license number for reference. We can accept address and
phone number changes over the phone, however we do prefer the information in
writing in order to ensure accuracy. In addition, it is also extremely important
that you notify the Contractors State License
Board of your new address and/or phone number.
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